
Dynamic Retail Leadership Opportunity
3 days ago
We are seeking a highly skilled and dedicated Department Supervisor to join our team. As a key member of our store management team, you will be responsible for leading your department in providing exceptional customer service to every JD customer.
The Role:
This is a dynamic and challenging role that requires a strong leader who can motivate and inspire their team to deliver outstanding results. As a Department Supervisor, you will be responsible for maintaining the merchandising & visual standards and sales results within your department.
Key Responsibilities:
- Model exceptional customer service, every customer, every time
- Support and guide team to deliver exceptional service and a 'service over task' environment
- Actively gain, maintain and share product & brand knowledge for your department
- Support management team to improve financial performance within your department
- Work with back of house team to ensure product availability
- Uphold company standards and deliver store visual excellence
Requirements:
To be successful in this role, you will need:
- 2-3 years' experience within retail or like industry
- You are passionate about creating an amazing service experience and culture for our customers
- You have a proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
- You have excellent time management skills to ensure that daily priorities are executed in a timely manner
What We Offer:
As a Department Supervisor at our company, you can expect:
- Work with some of the best product and biggest sports fashion brands in the market
- Referral bonus scheme
- Training and development to evolve and shape your career
- Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
- Treat yourself with our attractive staff discount This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees
About Us:
Our company is a leading sneaker and sports fashion retailer. We offer a wide range of exclusive designs from top brands such as adidas Originals and Nike.
Equal Opportunities Employer:
Our company values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
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