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Grocery Team Member

2 months ago


Brisbane, Queensland, Australia Woolworths Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Grocery Team as a Customer Service Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Ensure the store is well-stocked and visually appealing, maintaining a high level of product knowledge and being able to answer customer questions.
  • Work collaboratively with the team to achieve sales targets and maintain a high level of customer satisfaction.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment.
  • Contribute to the maintenance of a clean and safe store environment, adhering to company standards and procedures.
What We Offer

As a Customer Service Specialist with Woolworths, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on customer satisfaction and sales growth. You will receive comprehensive training and development opportunities to enhance your skills and knowledge, and be part of a company that values diversity, inclusion, and employee well-being.

Requirements
  • Excellent customer service skills and a passion for delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.