Customer Service and Sales Representative

1 month ago


Miranda, Australia Telstra Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experience to our customers in Sydney and surrounding areas.

As a Customer Service and Sales Consultant, you will be passionate about delighting customers through outstanding service. You will achieve this by providing an exceptional in-store customer journey and empowering customers to transform their telecommunications experience.

Key responsibilities include:

  • Providing quality customer service to all customers
  • Maximizing sales by providing the latest product and service information to customers
  • Achieving sales and performance targets
  • Ensuring store presentation is in line with retail shop standards

Key skills and experience required include:

  • Experience in a customer-facing role
  • Proven record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills
  • The ability to speak fluently in another language is highly advantageous

We offer a variety of flexible working arrangements, fantastic career growth prospects, ongoing product training and development, in-store mentor and support, a highly rewarding sales environment, and corporate discounts and benefits.

Locations include Liverpool, Eastgardens, Sylvania, Merrylands, Warriewood, Blacktown, Mosman, Burwood, Bondi Junction, Victoria Point, Chatswood, Sydney World Square, Warringah Mall, and Bondi Junction.

We are committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse backgrounds and those who identify as living with disability.



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