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Care and Support Coordinator

3 weeks ago


Mackay, Queensland, Australia beBeeSupport Full time $960 - $9,600
About the Role

We are seeking a highly skilled and compassionate Support Specialist to join our Counselling Intervention team. This role involves providing high-level care and support to children, young people, foster & kinship carers, and families, helping to create safe, nurturing environments where individuals can thrive.

Key Responsibilities:

  • Manage intake, screening, and placement processes for children and young people with foster and kinship carers.
  • Apply assessment, crisis intervention, and therapeutic approaches to support clients and escalate concerns as needed.
  • Develop, implement, and evaluate care plans tailored to individual needs.
  • Deliver evidence-based parenting programs and collaborate with community partners to strengthen support networks.
  • Recruit, assess, and support foster and kinship carers, including facilitating approval processes.
  • Coordinate case management and planning, ensuring accurate and timely documentation.
  • Provide flexible in-home support, including after-hours and on-call services as required.
  • Work respectfully with Aboriginal and Torres Strait Islander communities to deliver culturally safe and inclusive services.

Requirements:

  • Relevant qualification in social work, psychology, social sciences, or community services (minimum Certificate III), or equivalent experience.
  • Strong understanding of child protection, out-of-home care frameworks, and relevant legislation.
  • Experience conducting care assessments and applying trauma-informed approaches.
  • Awareness of challenges faced by Aboriginal and Torres Strait Islander communities and commitment to culturally safe practice.
  • Sound knowledge of child development and therapeutic frameworks.
  • Current driver's licence (P2 minimum).
  • Possess or the ability to obtain a National Police Check, Blue Card (Working with Children) and a Licensed Care Services (LCS).

Employee Benefits:

  • Five weeks of annual leave and the ability to purchase more.
  • Employee Assistance Program.
  • Personal day off (PDO).
  • A supportive work culture that values you.
  • Discounts through our network of retail partners.

About Us

We are one of Australia's largest and most diverse not-for-profit organisations, with a legacy of care and compassion spanning over 140 years. We provide holistic support across family services, community housing, retirement living, home care, and residential aged care.