Senior Business Development Manager, Perth Metropolitan
2 weeks ago
Job Description:
We are seeking an experienced Senior Business Development Manager to join our Emerging Corporate Team in Perth.
About the Role:
This is a key role in helping to acquire, grow and retain a quality portfolio of customers. As a Senior Business Development Manager, you will partner with the Relationship Manager to support your portfolio in all aspects of customer service, compliance, processes, systems, and governance.
Key Responsibilities:
- Maintaining a well-managed portfolio compliant with all relevant policies and procedures
- Maintaining control of workflows across all compliance and customer fulfilment process
- Acting in the best interest of the customer and apply a customer-centric approach
- Proactively developing and maintaining a detailed understanding of customer business and financial needs
- Providing solution towards account maintenance and simple customer requests
- Supporting the Relationship Manager with management of a portfolio of SME customers
- Collaborating with Product Partners and other stakeholders to fulfil customers' needs
- Engaging specialist teams when required
Requirements:
- Relationship Management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
- Portfolio Management: The selection, prioritisation and management of a portfolio of work/and or customers in line with its strategic objectives and capacity to deliver. The goal is to balance change initiatives and business-as-usual while optimising return on investment.
- Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs.
- Fulfilment: The end-to-end execution of a process, or part thereof, to achieve a customer or end user outcome.
- Support credit approval activities with emerging proficiency in credit assessment and management
- Data Interpretation: Using data and reporting to draw insights to problem solve and/or inform business or customer decisions.
What We Offer:
A competitive salary package of AUD 110,000 - 130,000 per annum, depending on experience. This includes benefits such as flexible working arrangements, access to health and wellbeing services, discounts on selected products and services from ANZ, and more.
Why Join Us?
At ANZ, we're shaping a world where people and communities thrive. As a Senior Business Development Manager, you'll have the opportunity to make a meaningful impact on our customers' lives and contribute to our organisation's success.
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