Business Process Analyst

5 days ago


Council of the City of Sydney, Australia ClearCompany Full time

A business process analyst at ClearCompany is responsible for analysing and improving business processes to increase efficiency and productivity.

Key Responsibilities:
  1. Conduct thorough process mapping and analysis to identify areas for improvement.
  2. Develop and implement process improvements that align with business objectives.
  3. Collaborate with stakeholders to understand business requirements and develop tailored solutions.
  4. Evaluate and recommend new technologies to enhance business capabilities.
  5. Lead the development of business cases and justify the cost-benefit analysis of proposed changes.
  6. Develop and maintain detailed process documentation and ensure its accuracy.
  7. Train employees on new processes and technologies to ensure seamless adoption.
  8. Continuously monitor and evaluate process performance and make recommendations for further improvements.
  9. Develop and implement key performance indicators (KPIs) to measure process success.
  10. Stay up-to-date with industry trends and emerging technologies to inform strategic decision-making.
  11. Partner with clients to understand their needs and deliver customised business solutions.
Requirements:

Candidates must possess the following qualifications:

  1. A minimum of 2 years' experience in a related field.
  2. Bachelor's or Master's Degree in Business Administration or related field.
  3. Comprehensive knowledge of business process improvement methodologies.
  4. Hands-on experience with process mapping and analysis tools.
  5. Ability to learn quickly and adapt to new technologies.
  6. Strong team collaboration and communication skills.
  7. Logical approach to problem-solving.
  8. Excellent interpersonal and client-handling skills.
  9. Business awareness.
  10. Presentation skills.
  11. Exceptional oral and written communication skills.
  12. Ability to analyse, create, and improve functional and technical solutions.


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