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Health and Wellness Coordinator
2 months ago
Company Overview
Since 1914, we have been dedicated to serving Australian communities and have grown to be a leading entity listed in the top 30 on the ASX, employing 120,000 individuals and managing a portfolio of well-known brands. At Coles Group, you will have the opportunity to positively impact the lives of millions of Australians while witnessing the difference you make.
Team InsightsOur innovative Customer Fulfilment Centres (CFCs) represent a smarter and more efficient way to handle online orders, ensuring customer satisfaction. Each role within a CFC directly contributes to fulfilling customer orders, enhancing their experience.
As pioneers in innovation, you will play a crucial role in transforming the online grocery shopping experience. Our CFCs, the first of their kind in Australia, enhance customer satisfaction by providing better availability, freshness, a wider range of products, and a seamless digital interface.
Role ResponsibilitiesIn this position, you will collaborate with a dynamic team to ensure a safe and supportive workplace for all employees. Your role will involve verifying that prospective employees meet all health-related standards prior to starting, as well as supporting current employees recovering from work-related and non-work-related injuries. Key responsibilities include:
- Deliver specialized injury management, rehabilitation, and operational support to facilitate return-to-work outcomes for both work-related and non-work-related injuries.
- Offer guidance and support in early intervention and preventative programs.
- Design, develop, and implement site-specific and national health and wellness initiatives.
- Provide leadership, coaching, and expert advice to senior management to foster a culture of health, safety, and well-being.
- Collaborate with internal stakeholders, including People & Culture, Training, and Operations.
- Develop and implement health and wellness strategies and resources that align with the business needs and the Coles Safety, Health, and Wellbeing Strategy.
- Assist the recruitment and operations teams with the coordination and execution of pre-employment assessments.
- Analyze injury data to identify trends and formulate proactive and preventative strategies.
- Minimum of 3 years' experience in injury management, workplace rehabilitation, or workers' compensation/self-insurance.
- Expertise in managing a complex workers' compensation portfolio, including both physical and psychological injuries.
- Experience in integrating a person-centered care model with workers' compensation legislation and business KPIs.
- Proven ability to design, implement, and integrate health and wellness initiatives, considering practical workplace solutions and associated outcome measures.
- Strong understanding of injury mechanisms, treatment requirements, rehabilitation processes, and return-to-work timelines.
- Ability to influence various stakeholders and thrive in a dynamic environment with team members from diverse backgrounds.
- Tertiary qualification in a health-related discipline (e.g., Occupational Therapy, Physiotherapy, Exercise Physiology, Nursing).
- Familiarity with relevant Workers' Compensation, Health, Safety, and Injury Management legislation.
- Knowledge and experience across multiple jurisdictions are highly regarded.
- Strong communication, engagement, relationship-building, and negotiation skills with internal and external stakeholders.
- Demonstrated experience in dispute resolution with key stakeholders.
- Competency in gap analysis, trend analysis, internal audits, and strategic review and reporting development.