
Enhance Employee Experience Specialist
20 hours ago
The role of an Employee Experience Specialist is pivotal in driving staff engagement and performance excellence by concentrating on performance management and the creation of a motivating reward system, contributing directly to a culture of accountability, recognition, and continuous improvement across the organisation.
Key Responsibilities:
- Develop and maintain a comprehensive performance management framework aligned with organisational goals and objectives.
- Conduct regular performance evaluations and ensure consistency and fairness across all departments and teams.
- Provide training and support to managers on effective performance appraisal techniques and feedback delivery.
- Identify areas for employee development and recommend training programs to bridge skill gaps and enhance employee capabilities.
- Collaborate with leadership to set clear KPIs and performance benchmarks for staff members.
- Research and develop a competitive and equitable reward system, including monetary and non-monetary incentives, aligned with industry standards and best practices.
- Design programs for employee recognition, including 'Employee of the Month' awards, long-service recognitions, and team-based rewards.
- Work closely with finance and management to ensure the reward system is cost-effective and sustainable.
- Communicate the reward system to all staff members, ensuring transparency and accessibility.
- Monitor and evaluate the effectiveness of the reward programs and suggest enhancements as needed.
General HR Support:
- Collaborate with leadership to align HR strategies with the company's mission and values statement.
- Address employee inquiries and concerns related to performance and rewards in a timely and professional manner.
- Maintain accurate records of employee performance and rewards in HR systems.
- Ensure compliance with labor laws and internal policies in all performance and reward initiatives.
Qualifications:
A bachelor's degree in Human Resources or a related field is required. The ideal candidate will have proven experience in human resources, with a focus on performance management and employee rewards. Knowledge of HR best practices, employment laws, and compensation frameworks is essential. Strong analytical and problem-solving skills are required, along with excellent communication and interpersonal abilities. Proficiency in Microsoft Office Suite is necessary for this role.
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