Healthcare Compliance Specialist

3 days ago

Melbourne, Victoria, Australia beBeeQuality Full time $120,000 - $170,000
Job Title

A leading healthcare company is seeking a dedicated professional to play a key role in ensuring the effective management of risks related to medical services in virtual healthcare settings.

The Quality Assurance Officer will be responsible for analysing data to identify trends, risks and areas for improvement, reviewing customer interactions and feedback to ensure adherence to standards and providing real-time compliance performance insights to senior management.

Key Responsibilities:

  • Analyse data to identify trends, risks, and areas for improvement.
  • Review customer interactions and feedback to ensure adherence to standards.
  • Provide real-time compliance performance insights to senior management.
  • Implement risk mitigation strategies in collaboration with the Quality Lead.
  • Assist with legal matters and third-party information requests.
  • Conduct regular audits and provide recommendations.
  • Track and report on key compliance and risk metrics.
  • Support senior management with compliance reporting and insights.
  • Deliver on individual and departmental OKRs & KPIs.
  • Drive continuous improvement in compliance and quality standards.

Requirements:

  • 3+ years' experience in compliance and risk, preferably in healthcare or clinical settings.
  • Experience with quality assurance frameworks, ideally in healthcare or telehealth.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication skills and relationship-building abilities.
  • Ability to work independently and manage daily tasks effectively.
  • Proactive, strategic thinker in risk management.
  • Strong teamwork and ability to collaborate in multidisciplinary settings.
  • Skilled in prioritising tasks and meeting deadlines.
  • Experience with investigations and corrective actions.
  • Project management and coordination expertise.
  • Qualifications in health, health sciences, or related field highly regarded.

Benefits:

  • Enjoy discounts with over 450 retailers through our Reward and Recognition platform.
  • Gain access to SAGED courses and more through the Greenhouse learning platform.
  • Participate in a work-from-home role with access to co-working spaces.
  • Access mental health support through our wellbeing platform, Unmind.
  • Benefit from private health insurance discounts.
  • Receive up to 8 weeks of paid parental leave.
  • Enhance your home office with our work from home equipment reimbursement benefit.

About Us:

  • Join a highly motivated, agile team where your ideas and work will directly influence the company's direction and progress.
  • Be part of one of the fastest-growing industries in Australia.

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