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SAP IT Business Services Consultant

2 months ago

Melbourne, Victoria, Australia SAP SE Full time
SAP IT Business Services Consultant (CISA), APJ & Greater China - Sydney/Melbourne

At SAP, we empower our employees to excel in their roles and contribute to the company's mission to help the world run better. Our collaborative work environment is built on a shared passion for innovation and a commitment to excellence. We offer a highly supportive team atmosphere, with a strong focus on learning and development, recognition for individual contributions, and a range of benefits to suit diverse needs.

Key Responsibilities:

  • We are seeking a highly skilled and motivated IT Business Services Consultant to join the Customer Information Security Advisers (CISA) APJ & Greater China regional team. In this role, you will be responsible for building and maintaining customer trust in SAP through effective communication of our security and compliance approach.
  • You will work closely with teams from the Customer Success organization, Legal, SAP Global Security & Cloud Compliance (SGSC), and leaders from different Lines of Business and Corporate Functions to establish trust with prospects and customers.
  • As a key member of the team, you will act as the Center of Excellence (CoE) for the interaction with and enablement of the Customer Success organization, as well as directly participating in contract discussions on security and compliance topics.
  • You will also help identify regional security and compliance patterns, threats, and opportunities, and provide feedback to internal stakeholders to build security and compliance into SAP solutions and processes.
  • Additionally, you will develop and maintain a solid knowledge base in regional security and compliance topics, including data protection and industry-specific compliance obligations, to support customer queries and contract negotiations.
  • You will support the security and compliance governance efforts for the region, including reporting on customer commitments made, on the status of identified KPIs, and highlighting risks to senior management.
  • Occasionally, you may be called upon to provide content support for the preparation of executive events and the delivery of presentations to larger audiences both online and onsite.

Requirements:

  • Strong knowledge of cybersecurity principles, concepts, standards, and best practices, particularly relating to SAP Cloud Services.
  • Strong knowledge of technology and security measures of SAP Cloud and on-premise solution offerings.
  • Solid knowledge in security certifications and audits.
  • Solid background in information security management system (ISMS), quality management systems (QMS, SDLC).
  • General knowledge of data protection (such as EU GDPR, local data protection laws) and cybersecurity-related legislations.
  • Strong communication and presentation skills in English, with the ability to negotiate with customers; fluency in a local language (other than English) would be beneficial.
  • Self-starter, motivated, organized, attention to details, demonstrated ability to deliver positive outcomes under pressure, results-oriented.
  • 3 years of experience in a sales support role, preferably in the areas of customer contract negotiations, cybersecurity, data protection, security attestations/certifications, and/or compliance with laws, regulations, or standards applicable to SAP Cloud Services.
  • Demonstrated success in leading cross-functional programs and teams across multiple jurisdictions, domains, and corporate departments across SAP APJ and Greater China regions.
  • Bachelor's degree (or higher degree) in Computer Science, Information Security, Law, or related discipline preferred; industry certifications such as CISA, CISM, CISSP, IAPP CIPPA/CIPPE/CIPT are a plus.

Why SAP?

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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