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Conference and Events Team Manager

1 week ago

Melbourne, Victoria, Australia Pullman Hotels & Resorts Full time
Job Overview

We are seeking a dynamic and experienced Team Leader to oversee the Conference & Events / Banquets Department. As the ideal candidate, you will possess a passion for conference and events, strong leadership skills, and a commitment to delivering exceptional service.

Key Responsibilities
  • Supervise and coordinate all banquet functions, including setup, service, and breakdown.
  • Liaise with clients and event planners to ensure all event requirements are met.
  • Manage banquet inventory, including linens, tableware, and equipment.
  • Handle guest inquiries, concerns, and special requests with professionalism.
  • Collaborate with kitchen and catering teams to ensure timely food and beverage service.

Skills and Qualifications

  • Minimum of 2 years of relevant experience in a Conference & Events outlet.
  • Responsible Service of Alcohol (RSA) certificate.
  • Micros knowledge desirable.
  • Able to work full-time, across a flexible 7-day roster.
  • Ability to work under pressure and handle increase in workload during peak times.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.