
Financial Guidance Specialist
3 days ago
The Financial Guidance Specialist plays a vital role in connecting members to life-changing financial guidance. Our team is committed to providing expert advice and support to help individuals achieve their financial goals.
This is an excellent opportunity for an organised professional with experience in administrative or associate roles, preferably within financial services. If you have a passion for delivering exceptional customer service and are looking for a challenging role that offers opportunities for growth and development, we would love to hear from you.
Key Responsibilities- Determine suitable advice pathways and coordinate the entire advice journey from initial inquiry through to implementation.
- Receiving and triaging member advice requests, determining appropriate advice types, and scheduling appointments.
- Preparing comprehensive client files and coordinating implementation of agreed advice strategies.
- Supporting the financial planning team with CRM administration and training.
- Contributing to seminars and presentations on financial guidance.
We are looking for someone with strong verbal and written communication skills, attention to detail, and the ability to prioritise tasks, work autonomously, and meet deadlines consistently. Previous experience with financial planning software is highly valued.
Essential Qualifications- Completed or currently studying towards a Graduate Diploma of Financial Planning.
- Kaplan Generic Knowledge + Tier 1 Superannuation — General Advice (or similar from another provider).
- Diploma of Financial Planning or Superannuation (CPD Maintained).
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