Fresh Food Customer Service Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $72,000
Join Our Fresh Food Team

Are you passionate about fresh food and providing exceptional customer service in your local community? This varied and responsible role is perfect for those who love responsibility, are able to excel in a fast-paced environment and naturally interact with customers and their community.

Metro makes it quick, simple and inspiring to eat well every day of the week, even when you're on the run. It's real food, real fast. We move fast, innovate, trial, learn and adapt to satisfy our customers who live life in the fast lane.

As a team member, you will embody our core values and ways of working, drive sales and provide an exceptional customer and team experience every day.

Key Responsibilities:

  • Provide exceptional customer service and build strong relationships with customers
  • Contribute to a positive and productive team environment
  • Participate in ongoing training and development to improve skills and knowledge
  • Assist with inventory management and stock ordering as needed
  • Maintain a clean and organized store environment

Requirements:

  • 1-2 years of retail or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Able to work a variety of shifts, including mornings, afternoons, evenings and weekends
  • Ability to lift up to 25 pounds and stand for long periods of time
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system

Benefits:

  • Competitive hourly wage
  • Opportunities for advancement and professional growth
  • Discounts on Metro products and services
  • Flexible scheduling and work-life balance

Why Work at Metro?

At Metro, we believe that everyone deserves access to fresh, healthy food regardless of where they live or how much money they make. That's why we're committed to providing our customers with the best possible shopping experience and supporting our communities through charitable initiatives and partnerships.

We're a company that values diversity, equity and inclusion, and we strive to create a workplace culture that reflects these values. If you're passionate about making a difference in your community and building a successful career, we encourage you to apply today

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