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Event Planning and Coordination Assistant Manager
3 weeks ago
Job Title: Event Planning and Coordination Assistant Manager
">About the Role:
">We are seeking an organized and detail-oriented individual to join our team as an Event Planning and Coordination Assistant Manager. In this role, you will be responsible for coordinating and executing banquets and special events within our organization.
">Key Responsibilities:
">- ">
Coordinate and organize daily functions, ensuring seamless execution and guest satisfaction.
">Work closely with the Conference & Events Operations Manager to plan and execute events, from setup to cleanup.
">Develop and maintain accurate forecasts, analyzing data to inform decision-making and drive growth.
">Assist with preparing accounts, ensuring timely and accurate posting of charges.
">Communicate effectively with guests, resolving any issues or concerns promptly and professionally.
">Maintain close relationships with relevant departments, fostering collaboration and driving results.
">Train and develop event staff, promoting a culture of excellence and continuous improvement.
">Liaise closely with kitchen managers to coordinate food and beverage services, ensuring exceptional quality and presentation.
">Monitor and respond to guest feedback, continually improving our services and experiences.
">Collaborate with the Conference & Events Operations Manager to address any operational challenges or suggestions.
">Guarantee all equipment is in good working order, prioritizing maintenance and repairs.
">Ensure all function rooms, audio-visual rooms, and store areas are clean and secure after each event.
">
Requirements:
">- ">
Minimum 2 years' supervisory or assistant manager experience in a similar hospitality environment or role.
">Australian Full Working Rights.
">Outstanding organizational and time-management skills, with ability to prioritize tasks effectively.
">Strong communication and interpersonal skills, with ability to build strong relationships with colleagues and guests.
">Passion for delivering exceptional customer service and exceeding guest expectations.
">Leadership skills, with ability to train and develop event staff.
">RSA Certificate (Responsible Service of Alcohol) essential.
">
Benefits:
">- ">
Work in front of the iconic Manly Beach.
">Employee benefits package, including discounts across Accor Properties & Restaurants.
">Employee Assistance Program, birthday off, discounted gym membership, and more.
">Flexible work arrangements to suit your lifestyle.
">Dry-cleaning services for your uniform.
">