Global-e Customer Advocate

About the RoleWe are looking for a highly skilled E-commerce Support Specialist to join our team in Australia. As a key member of our support team, you will be responsible for delivering exceptional service to both merchants and end customers.Your primary focus will be on providing front-line service to merchants and end customers, handling client-facing...

Job SummaryCulture Amp is seeking a highly skilled Product Support Specialist to join our team, supporting customers worldwide. This role requires strong technical expertise, excellent communication skills, and the ability to navigate complex customer issues.Key ResponsibilitiesYou will be responsible for:Serving as the primary point of contact for customers...

The CSM will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and stakeholders.They will also provide clients with strategic insights based on their performances and market trends and, liaise between clients and cross-functional internal teams to ensure the timely and...

As a Customer Service Agent with Global-e Online Ltd., you will play a vital role in ensuring seamless customer experiences. Your primary focus will be on delivering swift and efficient front-line support to both merchants and end customers.Your day-to-day tasks will include:Ensuring all KPIs and daily tasks are completed to a high standardMaintaining set...

About Global-eAt Global-e, we are committed to delivering exceptional service to both merchants and end customers. Our team is dedicated to providing high-quality support, and we are seeking an experienced Australian Merchant Service Expert to join our team.The successful candidate will be responsible for providing front-line service to merchants and end...

At Global-e, we are seeking a skilled Merchant Support Agent to join our team in Australia.This role involves providing exceptional service to both merchants and end customers.You will work closely with the Director of Merchant Support to ensure high standards are met.Main Responsibilities:Front-line Service: Deliver swift and efficient service to merchants...

At Cadmus, we believe in empowering individuals to achieve their highest potential. To do this, we need a skilled Global Learning Advocate to join our team.As a Global Learning Advocate, you will be responsible for promoting teacher engagement and skill development worldwide. You will design and deliver high-quality training programs that cater to the needs...

Key ResponsibilitiesThe successful candidate will be responsible for delivering exceptional service to both merchants and end customers. This includes providing front-line service, onboardings, training merchants on internal platforms, maintaining set SLAs, collaborating with leadership, identifying and investigating recurring issues, and mentoring and...

About the TeamWe are a dynamic and collaborative team at L'Oréal Australia & New Zealand, dedicated to creating beauty that enhances people's lives. We are passionate about innovation, customer satisfaction, and employee engagement.About the RoleThe successful candidate will be responsible for developing and executing e-commerce strategies to drive growth...

Job Description:We have an exciting opportunity within Global Retail Brands Australia's premier specialty kitchenware & homewares retailer, boasting a vast network of over 270 stores nationwide and over 150 locations globally.As an E-Commerce Strategist, you will play a critical role in optimising online merchandise strategies, ensuring product availability,...

About DubberWe empower businesses to unlock the value in every conversation through our cutting-edge conversation platform. Used by leading communication networks worldwide, our products enable seamless interactions and drive business growth.We're seeking a Customer Success Advocate who can deliver positive outcomes for customers. The role will require...

Global-e Online Ltd. is seeking a talented Customer Service Agent to join our growing team in Australia. In this role, you will be responsible for delivering exceptional support to both merchants and end customers.Your day-to-day tasks will include:Ensuring all KPIs and daily tasks are completed to a high standardMaintaining set Service Level Agreements...

**Required Skills and Qualifications**To be successful in this role, you will require minimum 5 years' experience in Salesforce including system/solution architecture level roles and/or system integration of large implementation projects with a demonstrated track record with Salesforce and particularly Salesforce E&U (or relevant industries cloud) in an...

We are looking for an experienced Merchant Support Agent to join our growing team in Australia.This role requires delivering exceptional service to both merchants and end customers.You will work closely with the Director of Merchant Support to ensure high standards are met.Key Responsibilities:Client-Facing Calls: Handle client-facing calls and inquiries...

Karbon is committed to delivering exceptional customer experiences. To achieve this, we're seeking an experienced Karbon Customer Advocate to join our team.In this role, you'll be responsible for working closely with our customers to understand their needs and preferences, and developing solutions to meet those needs.The ideal candidate will have a strong...

We're seeking a Spanish Speaking Customer Advocate to join our team at Easygo. As a member of our global client support team, you'll be responsible for providing exceptional service and assistance to our online casino players.**About the Role:**You'll be working a shift pattern of 7-3, 3-11, 11-7 across 365 daysResponding to customer inquiries and requests...

Key ResponsibilitiesAction escalated support cases to provide customer resolutions within agreed service level agreements, advocating customer needs to effectively prioritise support ticket resolution.Responsible for maintaining and enhancing customer satisfaction levels, ensuring quality service is provided consistently.Contribute to frameworks and internal...

Key ResponsibilitiesAs a Customer Experience Advocate, you will be responsible for providing exceptional customer experiences through phone and email support. You will be an integral part of our Customer Service team, working closely with colleagues to ensure that our customers receive the highest level of service.Your key responsibilities will include...

As a Customer Experience Advocate, you'll play a key role in improving customer experiences across the Retail Division. You'll work closely with multiple stakeholders to analyse complaint data for trends and root causes, and lead initiatives to improve products, services, and customer experiences.About the RoleThe role requires strong leadership,...

L'Oréal is present in 150 markets on five continents.For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales.Together we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a...