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Casual Call Centre Team Member

2 weeks ago

Lane Cove Municipal Council, Australia beBee Careers Full time

This is an exciting opportunity for a flexible and dynamic individual to join our team as a Casual Call Centre Operator. The role involves conducting surveys and quality control calls to maintain the integrity of the TV Ratings Panel.

Key Responsibilities
  • Call Centre Operators will utilize their organisation and communication skills to conduct surveys and quality control calls.
  • Maintaining good customer relations with panel members, helping to answer inquiries and solve panel-related problems and issues.
Requirements
  • Call centre experience preferable.
  • Excellent communication skills.
  • An eye for detail.
  • Demonstrated problem-solving ability.
  • Adaptability.
  • Excellent work ethic.
  • A professional and organised approach to work commitments.
  • Commitment to providing excellent customer service.
  • Positive attitude.