Retail Sales and Customer Service Associate

18 hours ago


Narre Warren, Victoria, Australia Beacon Lighting Full time

About Beacon Lighting

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Beacon Lighting is a renowned household name, dedicated to providing expert advice on lighting solutions for retail and trade customers. With over 50 years of experience, we continue to grow year on year, expanding into new markets and products.

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Our Culture

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We value our teams and treat everyone as part of the Beacon family. Our strong cultural values are at the heart of who we are and what we do.

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Job Description

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As a Part Time Customer Service and Sales Assistant, you will be based at our Fountain Gate store, averaging approximately 50 hours per fortnight, including every second weekend (Saturday and Sunday). Your key responsibilities will include:

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  • Providing expert professional customer service to our retail and trade customers">
  • Promoting and expanding our Trade Loyalty Program and Trade accounts">
  • Developing strong product knowledge to assist customers in making the best product choice">
  • Achieving and exceeding personal sales targets">
  • Supporting other team members to ensure business goals are met">
  • Contributing to the overall presentation of the store through merchandising and general housekeeping">
  • Supporting your local community and charitable organisations">
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Requirements

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To be successful in this role, you will possess the following qualities:

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  • Previous experience in a retail environment">
  • Strong communication skills with the ability to genuinely connect with your customers">
  • An energetic and enthusiastic approach to all aspects of your job">
  • Competency in POS systems and Microsoft Office">
  • The ability to multi-task and prioritise your work effectively">
  • A strong attention to detail">
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Benefits

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You will be rewarded with a competitive rate of pay ($25-$35 per hour), performance-based profit share incentives, paid birthday leave, well-being days, generous team member discounts, on-site parking, uniform and laundry allowance, and the opportunity to purchase shares through the Beacon Lighting share scheme.

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With a passion for people, we offer a great work-life balance, with every second weekend off, allowing you to recharge and pursue your interests.

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How You Will Grow

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We invest in our employees' success by providing extensive training, including on-the-job and online learning modules. You will have opportunities to attend seasonal catalogue launches, gain product knowledge, and develop your skills to excel in your role.

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Beacon Lighting is committed to creating a positive and supportive work environment, where you can thrive and reach your full potential.



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