Dental Care Specialist
1 day ago
Our company, Dental Corporation, is seeking a skilled Dental Assistant/Receptionist to join our team in Townsville. As a key member of our practice, you will be responsible for delivering exceptional patient care and support to our dental team.
We are offering a competitive salary package with a base salary of AU$60,000 per annum, plus benefits including significant product and service discounts, comprehensive training and ongoing development, internal career progression opportunities, and networking opportunities across the business and with peers.
Job DescriptionThis role involves maintaining our high standard of customer service, preparing patients and facilities for dental treatment, delivering quality chairside assistance to our dentists, providing instrument sterilization, and meeting infection control standards and procedures.
- Maintain our amazing customer and team culture - providing continued excellent customer service to our patients
- Prepare patients & facilities for dental treatment
- Deliver quality chairside assistance to our Dentists
- Provide instrument sterilisation
- Maintain infection control standards and procedures
- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
To be successful in this role, you will need to have:
- Ideal 6 months+ experience as a Dental Assistant or Receptionist preferred. However willing to train and support the right candidate
- Willing to learn dental assisting and reception - on the job training provided
- You're a motivated self-starter, this is a fast-paced and dynamic role
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients, in a cheerful, light-hearted manner
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