Healthcare Team Member

1 week ago

Bendigo, Victoria, Australia beBeePatientCare Full time $60,000 - $80,000
Patient Services Specialist Role

Welcome to a dynamic and supportive environment where you can thrive in a patient-focused role.

As a Patient Services Specialist, you will play a key part in delivering exceptional care by welcoming and directing patients, responding to phone calls, and checking patients in and out.

  • Ensure all incoming phone calls are promptly answered and directed to the appropriate area.
  • Check patients in and out accurately and efficiently.
  • Verify and update all patient demographics as needed.
  • Obtain, confirm, and enter patient insurance information into our system.
  • Schedule patients according to clinic protocols and guidelines.

Your additional responsibilities may include preparing charts and encounter tickets prior to patient visits, confirming appointments and documenting responses in our electronic medical record, receiving and uploading laboratory and procedural results into the patient's chart, and collecting outstanding balances and co-pays from patients.

The ideal candidate will possess strong communication skills, basic computer knowledge, and a willingness to adapt to our team's needs. A high school diploma or equivalent is required, with preferred education and/or training related to the clinic specialty.

We value diversity and inclusion and strive to create a positive work environment that promotes employee growth and well-being. If you are passionate about providing excellent patient care, we encourage you to apply.

Key Responsibilities:
  • Manage patient flow and direct them to the correct area of care.
  • Respond to patient inquiries and screen phone calls accordingly.
  • Verify patient demographics and update records as necessary.
  • Process patient insurance information and schedule appointments efficiently.
  • Prepare charts and encounter tickets for patient visits.
  • Confirm appointments and document responses in our EMR system.
  • Receive and upload laboratory and procedural results into the patient's chart.
  • Collect outstanding balances and co-pays from patients in a respectful manner.

Our Expectations:
Comply with organization-wide policies and procedures
Perform within the hospital's Service Excellence Behavioral Expectations
Adhere to Ethics, Compliance, and Confidentiality Program guidelines at all times

  • Healthcare Administrator

    7 days ago

    Bendigo, Victoria, Australia beBeeProfessional Full time $40,000 - $80,000

    Frontline Healthcare ProfessionalOur organization is committed to delivering exceptional health care services.About The RoleWe are seeking a dedicated individual who can provide administrative support and maintain high standards of patient care.Key Responsibilities:Delivering excellent customer service to patients, healthcare professionals, and staff...

  • Dental Healthcare Specialist

    1 week ago

    Bendigo, Victoria, Australia beBeeProsthetist Full time $56,340 - $69,830

    Job OverviewThe role of Prosthetist plays a crucial part in providing high-quality dental healthcare to patients, focusing on assessment, treatment, and provision of removable dentures and dental appliances.Key ResponsibilitiesAssess and treat clients with removable denture needs, ensuring timely and effective service delivery.Develop and implement...

  • Healthcare Support Specialist

    7 days ago

    Bendigo, Victoria, Australia beBeeHealthcare Full time $83,429 - $107,623

    About this Healthcare Support RoleAs a key member of our healthcare team, you will play a crucial role in preparing students to excel in dynamic, hands-on environments.Building on your industry experience, you'll guide learners through the practical and theoretical foundations of assisting allied health professionals—equipping them with the skills to...

  • Healthcare Linen Packager

    1 week ago

    Bendigo, Victoria, Australia beBeePackager Full time $45,184 - $50,828

    Are you looking for a rewarding career in healthcare with opportunities for personal and professional growth?The RoleWe are seeking a Laundry Hand to join our team at Bendigo Health. As a key member of our hospital's laundry services, you will play a vital role in ensuring the smooth operation of our facilities.Key ResponsibilitiesPacking clean linen into...

  • Healthcare Professional

    1 week ago

    Bendigo, Victoria, Australia beBeeMidwifery Full time $53,310 - $60,403

    Job SummaryThe Registered Undergraduate Student Midwife (RUSOM) plays a pivotal role in delivering high-quality, woman-centred care within a multidisciplinary team environment.Working under the guidance of a midwife, the RUSOM collaborates with other healthcare professionals to achieve optimal outcomes for mothers and infants in their care.About the RoleAs a...

  • Team Member

    5 days ago

    Bendigo, Victoria, Australia Officeworks Full time

    Title:Team Member - Fixed TermLocation: Kangaroo Flat, Victoria, AUAbout usAt Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.Fast paced. Innovative. Inspiring. With close to...

  • Team Member

    1 week ago

    Bendigo, Victoria, Australia Coles Supermarkets Full time

    It takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you're in-store or delivering to a customers' door, life in-front or behind the shelves is fast, and it's fun. Joining Coles Supermarkets means you'll belong in a team of diverse personalities, cultures, backgrounds and beliefs, just...

  • Experienced Healthcare Professionals

    2 weeks ago

    Bendigo, Victoria, Australia beBeeHealthcare Full time $87,000 - $109,000

    Job Title: Experienced Healthcare ProfessionalsWe are seeking dedicated and compassionate Registered Nurses, Enrolled Nurses or Assistant in Nursing to join our team. As a key member of our workforce solutions division, you will provide support to our clients within the aged care sector.This is an ideal opportunity for those looking to gain experience and...

  • Team Member

    1 week ago

    Bendigo, Victoria, Australia Officeworks Full time

    **Title**:Team Member - Casual**:- Location: Bendigo, Victoria, AU**About us**:At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.Fast paced. Innovative. Inspiring. With more...

  • Team Member

    2 weeks ago

    Bendigo, Victoria, Australia Coles Supermarkets Full time $40,000 - $60,000 per year

    It takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you're in-store or delivering to a customers' door, life in-front or behind the shelves is fast, and it's fun. Joining Coles Supermarkets means you'll belong in a team of diverse personalities, cultures, backgrounds and beliefs, just...