Leadership Retail Manager

1 week ago


Upper Mount Gravatt, Queensland, Australia Coles Full time

About the Role

We're seeking a motivated Store Manager to lead our team in delivering exceptional customer experiences and driving sales growth at our liquor store. As a retail leader, you'll be responsible for creating engaging store displays, energizing your team, and fostering a friendly atmosphere that makes customers feel welcome.

With a background in fast-paced retail or customer-facing environments, you'll have a strong understanding of what drives customer satisfaction and sales growth. You'll use this expertise to build genuine connections with customers, deliver an outstanding shopping experience, and drive business results.

About You

  • You have experience in fast-paced retail or customer-facing roles and are passionate about delivering exceptional customer experiences
  • You're social, enjoy chatting with people, and are all about building strong relationships with customers
  • You're great at admin tasks like payroll, rostering, managing liquor inventory, and ensuring everything remains well-organized and visually appealing in the store
  • Hitting store goals and boosting sales gets you excited
  • You have an RSA certification, or are willing to obtain one if you don't

What's in it for you?

  • More cash staying in your pocket: Eligible team members receive 5% discount all year round on their supermarket and liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hot deals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition linked to our Coles values through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Product exposure: Step up your liquor knowledge through our learning modules that include exclusive product discounts and giveaways (freebies) to team members and regular in-store supplier visits and tastings where you'll get the first look at new release items.
  • Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

About Us

We're committed to creating a workplace that's safe and respectful for everyone. We're continuing to build a gender-equitable team, and a culture that's just as diverse, inclusive, and welcoming as the communities we serve. We encourage applications from people of all ages, cultures, abilities, sexual orientations, and gender identities.



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