Dedicated Desktop Support Specialist

3 weeks ago


Western Downs Regional, Australia Axiom Technologies Full time

Axiom Technologies, a leading global IT services partner, is seeking an experienced Desktop Support Officer to join our team. This part-time role involves providing onsite and on-call assistance to end-users within the organization's desktop computing environment.

Key Responsibilities:
  • Coordinate and execute activities, from simple to complex plans, ensuring timely and accurate delivery of services.
  • Offer technical support for computer OS/peripherals troubleshooting, handling different PC operating systems (Windows 7/8 and 10), performing hardware/software installation, and understanding deployment tools like SCCM.
  • Maintain basic knowledge of SOE and group policies, printer support, MS Office tools installation & troubleshooting, and excellent customer service skills.
Requirements:
  • At least two years of relevant experience in a similar role.
  • Freshers and IT students are also welcome to apply.
  • Desired experience includes computer OS/peripherals troubleshooting, handling different PC operating systems, performing hardware/software installation, and basic knowledge of SOE and group policies.
Preferred Qualifications:
  • PC Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area
  • Microsoft Office Specialist (MOS) Certification
Estimated Salary:

$60,000 - $80,000 per annum, depending on location and experience.



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