Dedicated Desktop Support Specialist
3 weeks ago
Axiom Technologies, a leading global IT services partner, is seeking an experienced Desktop Support Officer to join our team. This part-time role involves providing onsite and on-call assistance to end-users within the organization's desktop computing environment.
Key Responsibilities:- Coordinate and execute activities, from simple to complex plans, ensuring timely and accurate delivery of services.
- Offer technical support for computer OS/peripherals troubleshooting, handling different PC operating systems (Windows 7/8 and 10), performing hardware/software installation, and understanding deployment tools like SCCM.
- Maintain basic knowledge of SOE and group policies, printer support, MS Office tools installation & troubleshooting, and excellent customer service skills.
- At least two years of relevant experience in a similar role.
- Freshers and IT students are also welcome to apply.
- Desired experience includes computer OS/peripherals troubleshooting, handling different PC operating systems, performing hardware/software installation, and basic knowledge of SOE and group policies.
- PC Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
$60,000 - $80,000 per annum, depending on location and experience.
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Technical Desktop Support Specialist
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