Food and Beverage Service Associate

1 month ago

Werribee, Victoria, Australia Holiday Inn Full time
About Us

Holiday Inn Werribee is a premier hotel in Melbourne's West, showcasing a modern and versatile food and beverage concept. We are seeking an enthusiastic and experienced Food and Beverage Attendant to join our dynamic team.

A Little Taste of Your Day-to-Day

You will welcome our guests, recommend our delicious food and drink offerings, and ensure our service is delivered to hotel brand standards. By tailoring each guest's experience to their unique tastes, you will create memories as delightful as the dishes.

  • You will greet our guests with a smile at breakfast, explain the buffet and egg offerings, and create memorable dining experiences at dinner.
  • You will prepare each outlet prior to service, including table, buffet, bar, and mise en place setup.
  • You will re-stock outlet fridges to par levels, maintain stock correctly in accordance with the stock control regulations.
  • You will ensure guest enquiries and restaurant dining reservations are followed through in a professional manner.
What We Need from You

We are looking for someone with:

  • Food and Beverage a la carte dining service experience in a busy restaurant or hotel environment.
  • Function and Event experience from corporate to social between 200-300 people.
  • Confident with 3 plate carry.
  • Barista skills.
  • Beverage knowledge of wines, beers, spirits, and ability to use your creative flair when mixing and creating cocktails.
  • Food knowledge of modern Australian cuisine.
  • Computer literacy POS Infosys and PMS Opera.
  • Previous cashiering experience is highly desirable.
  • A genuine interest to work in the hotel industry and drive to learn more about hotel operations.
  • A positive attitude and ability to multi-task.
  • Be ready to work as a team, all working together to flex in changing situations.
  • Self-motivated and a self-starter who is ready to take the lead in any situation.
  • Excellent Verbal and Written communication skills, including full comprehension with understanding.
  • A current Victorian RSA (Responsible Service of Alcohol) certificate.
  • Available to work on a rotational roster – early mornings starting at 6.30am, afternoons, late nights until 1 or 2am for bar and events, weekends and public holiday shifts are all part of the job.
  • Full unlimited Australian working rights.
What We Offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You will be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

  • Paid birthday leave.
  • Enhanced parental leave.
  • Flexible work options and proactive health days.
  • Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
  • In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
  • Uniform provided and dry cleaned.
  • Entitled to one barista coffee or tea per shift from Rosana bistro & bar.
  • Full onboarding training, learning and development courses and programs.
  • Employment covered under Hospitality Industry (General) Award 2020.

Food and Beverage team members are a key part of being the face of the hotel and our mission is to make our guests SMILE. If this resonates with you, then we would love to hear from you.

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com to find out more about us.

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