Dental Centre Manager

1 week ago

Perth, Western Australia beBeeCareer Full time $70,000 - $80,000
Job Opportunity

This is an exciting opportunity to manage a highly rated dental centre.

Key Responsibilities:

  • Manage the efficient running of day-to-day operations of the dental centre
  • Support dentists at the centre and lead a team of dental assistants
  • Implement initiatives to improve customer service and patient retention
  • Uphold high levels of customer service and ensure excellence in patient care
  • Proactively and efficiently book patient appointments, collect money owing, order supplies and coordinate logistics for lab work
  • Follow-up with patients on appointments and make post treatment care calls
  • Build a rapport with patients and dentists. Manage any concerns in a timely and respectful manner
  • Work within established protocols and maintain infection control and WHS requirements for the dental centre
  • Ensure the dental business maintains its accreditation and adheres to the quality management framework
  • Maintain the front-office in a neat and presentable manner.
  • Escalate repair and maintenance issues with applicable centre support team members (including technology, facilities etc.)
  • Actively participate in internal initiatives and team challenges
  • Most importantly, be the glue that holds the centre together
About You

A team player who is friendly, enthusiastic, and self-motivated with a customer-first attitude and driven by kindness, integrity, and respect.

You must have:

  • Knowledge of D4W Software
  • Past exposure in the dental industry
  • Extensive experience in exceptional customer service
  • Experience in preparing staff rosters
  • Great time management skills and highly organised
  • Understanding of infection control procedures
  • Excellent communication skills
  • An ability to handle pressure and multi-task
The Benefits

This is an opportunity to make a real difference and be part of a growing organisation

A secure opportunity with the flexibility to work at any centre throughout Australia

Ongoing professional development and career progression

A fun, supportive culture with a team that loves to connect and celebrate achievements

Comprehensive on the job training and support

Supportive dental management team with decades of experience

Uniform provided

Discounts on dental treatments for you and your family

Access to corporate staff discounts

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