Retail Customer Service Associate
1 week ago
We are seeking a Seasonal Retail Team Member to join our team. Our company values individuality, teamwork, authenticity, adaptability, and exceeding expectations.
The role is focused on delivering an exceptional customer experience through product knowledge, service, and solution finding during the Christmas period.
You will maintain the shopfloor, ensure stock and promotions are ready, and create a shoppable environment.
Main Responsibilities:- Deliver a superior customer experience for each person who walks through our store.
- Ensure stores are open and ready to be shopped by customers.
- Manage stock movement, optimise sales, file and tidy the shopfloor, and set up for promotions and sales.
- Maintain high standards of store presentation with the store team.
- Demonstrate strong product knowledge and describe product features and benefits.
- Recommend, select, and help locate products based on customer needs or desires.
- Support the leadership team with assigned tasks in line with departmental expectations.
- Report safety hazards or concerns to management.
- Previous customer-service experience is desirable.
- A strong focus on delivering outstanding customer service.
- Ability to work in a fast-paced environment and multitask.
- Energetic and enthusiastic approach to store operations.
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