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Support Specialist

2 months ago


Broken Hill, New South Wales, Australia MA MISSION AUSTRALIA Full time
About the Role

We are seeking an experienced Support Specialist to join our team at Mission Australia, working with individuals who have experienced severe and recurring mental illness. As a Support Specialist, you will play a critical role in providing ongoing case management and practical supports to clients, aiming to improve mental health outcomes and enhance overall wellbeing.

Key Responsibilities
  • Respond to referrals of clients to the service from internal and external support services.
  • Provide outreach services to clients, successfully inducting them into the program and creating individualized support plans.
  • Develop and maintain relationships with internal and external stakeholders, including service partners and government agencies.
  • Administration - Complete a range of internal and external reports relating to clients and the program, including risk assessments, individualized support plans, and program promotion.
Requirements for Success
  • Relevant experience or qualifications in community services.
  • Demonstrated experience of case management working with people with complex mental health issues.
  • Skills in building rapport with clients while also liaising, negotiating, and advocating for consumers with a wide variety of stakeholders.
  • Computer literacy, preferably using Windows.
  • First Aid certificate and Driver License.
  • Willingness to undertake any relevant training opportunities for professional development relevant to the role.
About Mission Australia

Mission Australia is a leading national community service organization that has been making a positive impact on the lives of Australians in need for over 160 years. Our innovative and inclusive culture ensures that you feel valued as you help Australians in need and develop in your career.

Our Culture

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment, actively supporting and encouraging people of all backgrounds to submit an application.

Benefits
  • Rewarding work – every day you know you're making a real difference.
  • Not-for-profit salary packaging, reducing your tax.
  • Free external, confidential counselling and access to chaplaincy support.
  • Volunteering opportunities.
  • Extra leave available, including an additional public holiday, additional annual leave day on your work anniversary, and the opportunity to purchase further annual leave.