Senior Technical Operations Specialist
1 month ago
We are seeking a highly skilled Operations Engineer to provide exceptional technical and operational support for our customer infrastructure. The successful candidate will be responsible for ensuring the smooth operation and maintenance of our systems and subsystems, including the Dimetra and Motorola Astro P25 and MOTOTRBO systems across Australia, New Zealand, and New Caledonia.
Key Responsibilities:
- Provide high-end technical, engineering, and upgrade support for main systems and subsystems used on the Dimetra and Astro P25 and MOTOTRBO systems.
- Act as a technical escalation point for Network Operations Control Centre (NOCC) staff and Field Engineers requiring technical assistance.
- Collaborate with the project and operations engineering and Support Services group to ensure Total Customer Satisfaction and compliance to contractual Key Performance Indicators.
Requirements:
- Tertiary qualifications in Electronics/Computer Systems Engineering or similar (extensive industry experience will be considered as an alternative).
- Cisco Certified Network Professional (CCNP) certification is highly desirable.
- Microsoft Certified Professional (MCP) or similar certification is desirable.
- Additional qualifications or significant industry experience in Microsoft Active Directory, Microsoft Windows Server 2016/2019, server maintenance skills, and network design, planning, and implementation are desirable.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and experienced team.
- The chance to develop your skills and expertise in a fast-paced and challenging environment.
How to Apply:
If you are interested in applying for this role, please use the button below or email your CV to brid.coughlan@talentinternational.com.
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