Lead Hospitality Professional

3 days ago

City of Mount Gambier, Australia beBeeExperience Full time $100,000 - $115,000
Customer Experience Manager

The Western Tavern has been a beloved establishment in Mount Gambier for decades, cherished by locals and visitors alike for its warm atmosphere, classic pub fare, and exceptional service.

We are seeking a seasoned Customer Experience Manager to oversee all aspects of the venue's operations, ensuring seamless execution and maximum efficiency. This role requires an individual with passion, drive, and a commitment to delivering outstanding experiences.

This is an opportunity to join a renowned hospitality team and contribute to creating memorable moments for patrons. As the Customer Experience Manager, you will be responsible for leading a high-performing team, managing staff, monitoring finances, and maintaining a smooth-running operation.

About the Role:

  • Manage and motivate a team of hospitality professionals to provide exceptional customer service.
  • Monitor and control costs, including labor, inventory, and other expenses.
  • Develop and implement strategies to increase revenue and improve operational efficiency.
  • Build strong relationships with suppliers and negotiate contracts to achieve optimal prices.
  • Conduct regular stocktakes and investigate any stock loss or theft.
  • Implement and execute promotions throughout the business successfully.

Your Benefits:

  • A generous salary package, including superannuation.
  • KPI-based bonuses.
  • Relocation assistance available.
  • Temporary accommodation provided.
  • An autonomous role with excellent company support.
  • An exceptional team culture that values diversity and inclusion.

We strive to create a welcoming space for everyone, regardless of background, class, gender, or ability. Our inclusive environment allows employees to thrive and grow professionally.

  • Hospitality Leader

    4 days ago

    City of Mount Gambier, Australia beBeeVenue Full time $100,000 - $115,000

    Job OpportunityWe are seeking an experienced Venue Manager to oversee all aspects of our venue operations, ensuring that the venue is functioning effectively and efficiently. As a key member of our team, you will play a vital role in creating memorable experiences for our patrons.The ideal candidate will have a passion for delivering exceptional customer...

  • Head Chef

    3 hours ago

    Mount Gambier, South Australia Matthews Hospitality Full time $105,000 per year

    Head Chef | Full-Time | Mount Gambier Hotel Total package starts at $105,000 and includes a base salary, super, and benefits.Meal account included Time off in lieu for public holidays and overtime worked Professional development and training opportunities Work-life balance where possible — flexibility for weekends and holidays Staff discounts on...

  • Head Chef

    5 hours ago

    Mount Gambier, South Australia Matthews Hospitality Full time $85,000 - $105,000 per year

    Head Chef | Full-Time | Mount Gambier Hotel Join a leading hospitality group and take the reins of a high-performing kitchen in regional South Australia. We're looking for an experienced and motivated Head Chef to lead the kitchen team at the Mount Gambier Hotel, part of the Matthews Hospitality Group—a proud South Australian, family-owned business with...

  • Lead Care Professional

    4 days ago

    Mount Gambier, South Australia beBeeCare Full time $72,000 - $92,000

    Senior Patient Care Coordinator RoleWe are seeking an experienced patient care coordinator to join our team in Mount Gambier, Australia.Key Responsibilities:Conduct initial phone assessments, develop comprehensive care plans, and set clear goals for clientsCoordinate services to support clients receiving care at home, ensuring seamless transitions and...

  • Wait Staff

    4 hours ago

    Mount Gambier, South Australia Matthews Hospitality Full time $40,000 - $60,000 per year

    Join our fun and vibrant team at the Park Hotel, part of Matthews Hospitality Group, a pioneering South Australian family business and with 80 years of history.Our core philosophy is making others feel good, feels greatEnjoy a fun, respectful, and professional team that will feel like familySecure opportunities for career development, learning, and...

  • Hospitality Professional

    5 days ago

    City Of Stirling, Australia beBeeCustomer Full time $54,000 - $66,000

    Job Opportunity:We are seeking a highly skilled and charismatic hospitality professional to deliver exceptional customer service and create an unforgettable experience for our guests. Your warm smile, infectious energy, and lightning-fast service will make every visit special.Key Responsibilities:Delighting Customers: Prepare to wow our guests with your...

  • Bar & Gaming Attendant (Casual)Mount Gambier Hotel - Mount Gambier 5290

    7 hours ago

    Mount Gambier, South Australia Matthews Hospitality Full time $104,000 - $130,878 per year

    Who?Bright, bubbly, and reliable legends What?2x Casual customer service opportunities in the Front Bar and Gaming Room When?The sooner the better Where?The G - the hotel in the heart of town, Mount Gambier Hotel.Why?Because excellent service and cold drinks are essential. And our crew are good funAnd how much?Casual level 2 and 3 rates in the Hospitality...

  • Bar & Gaming Attendant (Casual)

    6 hours ago

    Mount Gambier, South Australia Matthews Hospitality Full time $104,000 - $130,878 per year

    Who?Bright, bubbly, and reliable legendsWhat?2x Casual customer service opportunities in the Front Bar and Gaming RoomWhen?The sooner the better ‍Where?The G - the hotel in the heart of town, Mount Gambier Hotel.Why?Because excellent service and cold drinks are essential. And our crew are good funAnd how much?Casual level 2 and 3 rates in the Hospitality...

  • Medical Professional

    3 days ago

    City of Mount Gambier, Australia beBeeOpportunity Full time $120,000 - $180,000

    Obstetrics and Gynaecology Registrar OpportunityAre you a medical professional seeking to develop your clinical expertise in obstetrics and gynaecology? We have an exciting opportunity for a full-time registrar position at a leading rural hospital in South Australia.This role offers a comprehensive and challenging work environment, providing maternity,...

  • Hospitality Professionals Wanted

    4 days ago

    City Of Swan, Australia beBeeCustomer Full time $35,000 - $55,000

    Thriving Hospitality RoleWe are seeking exceptional professionals to join our dynamic team in the food and beverage industry. This exciting opportunity will see you working in a fast-paced environment, providing top-notch service to our valued customers.The role involves working in various settings, including fine dining restaurants, gastropubs, and beer...