IT Technical Lead

3 weeks ago

Sydney, New South Wales, Australia Woolworths Group Full time

We Are Woolworths Group

We are Woolworths Group, a leading retail company with a purpose to create better experiences together for a better tomorrow. Our team of 200,000+ bright minds, passionate hearts, and unique perspectives is connected by a shared purpose that fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

Welcome to Group Enablement

Our Group Enablement Teams are the Technology, Business Enablement, Value Chain, and Replenishment experts developing new capabilities and platforms for a better retail future. We're the crucial link between our stores and the stock they need, the IT engine moving our business forward, the strategic connectors streamlining the way we work, and the forward thinkers using tech to transform the retail experience.

What will I be doing?

As the Technical Lead - Mobile POS Solutions, you'll be responsible for planning, directing, and coordinating the technical design, development, configuration, and operation of information systems and technology solutions to meet business needs. You'll play a pivotal role in overseeing the technical aspects of Mobile POS Solutions production, fostering innovation to achieve both short-term project goals and long-term technical excellence.

  • Act as the primary technical resource for the engagement of large enhancements, new projects, and technologies relevant to the Mobile POS Solutions Solution.
  • Manage the creation of conceptual and logical business solution designs for new business solutions, communicate solution design to relevant Development Teams, and monitor solution implementation to ensure meeting requirements.
  • Ensure the alignment of technical solution designs and strategic direction across multiple projects and business units.
  • Collaborate with Stores Solution Architects to provide solution design options, including effort estimates, for identified gaps.
  • Responsible for the oversight and progress of all Major Technical Incidents to ensure their prompt resolution. This will involve coordinating separate technical teams, structuring investigations, and working with the respective business areas, including the Situation Management team, to ensure accurate and timely information is disseminated to senior stakeholders and end-users.
  • Engage and interact with Developers and Operations, Independent Contractors, and Software Vendor Programmers (onsite and offsite) to ensure the best business outcomes are achieved.

What will I bring?

  • Ideally around 5+ years of experience in a Technical role working with Retail Store systems (previous experience with mobile technologies and/or payments experience highly regarded).
  • Demonstrated experience in working with complex platforms with multiple stakeholders.
  • Ability to engage with a diverse range of stakeholders to ensure their development requirements are being met and any issues are communicated effectively.
  • Has a thorough understanding of the DEVOPS Product Life Cycle.
  • Experience working under different project methodologies - Waterfall, Agile (XP/Scrum).

What you'll experience

Our Team Members are at the heart of everything we do, and we're always looking for ways to support your career journey and reward great work:

  • Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
  • A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
  • A range of programs to help you prioritise and manage your well-being, including 24/7 access to the Sonder app.
  • A progressive and competitive leave policy that gives you more space for what matters to you.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

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