Restaurant Operations Manager

4 weeks ago


Kenmore, Queensland, Australia Grill'd Full time

**Lead a High-Energy Team at Grill'd**

We're seeking an experienced Restaurant Operations Manager to join our team in Brisbane Western Corridor. As a key member of our management team, you'll be responsible for leading and mentoring a large team of enthusiastic team members to deliver exceptional customer experiences and high-quality food products.

**Key Responsibilities:**

  • Lead, support, and manage your team on a day-to-day basis, working front of house, leading by example, cooking on the grill & chip stations, and helping out on the floor.
  • Focus on product quality, customer experience, processes, training, safety, and employee experience.
  • Help your team meet sales targets and ensure customer satisfaction.
  • Coach team members by delivering workshops and online training.
  • Maintain and ensure compliance to ensure food quality and customer satisfaction are kept to a high standard.
  • Assist the Restaurant Manager with managing business financials, including profit & loss, budgets, and KPIs.

**What We're Looking For:**

  • Previous leadership experience in a fast-paced hospitality environment.
  • Proven leadership and coaching ability.
  • A customer-first approach and the ability to empower your team to do the same.
  • The ability to bring positive vibes to your restaurants and create a high-energy, high-reward environment.


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