Charitable Donations Coordinator

1 week ago

Melbourne, Victoria, Australia The Australian Ballet Full time

About The Australian Ballet

The Australian Ballet is one of the world's leading national ballet companies and a globally recognised Australian major performing arts organisation.

Each year the company presents upwards of 220 performances through its main stage seasons in Melbourne, Sydney, Brisbane, Adelaide, Canberra and Perth along with public programs, special events, an extensive regional tour, a Children's Ballet and Education programs and regular overseas tours.

We are seeking a Charitable Donations Coordinator to join our Philanthropy team. This role will provide exceptional administrative support to ensure that we deliver an exemplary donor experience and achieve fundraising goals.

About the Role

This is a 12-month, Fixed Term Contract position based in Melbourne. You will be responsible for supervising core administrative and service functions within the Philanthropy business, including CRM and database management, gift administration, financial processes and event coordination.

You will take a lead role in supporting the front-line fundraising team with systems and processes to provide an excellent donor experience and achieve fundraising goals.

This role requires strong interpersonal and communication skills to build relationships with internal and external stakeholders.

Key Responsibilities:

  • Develop and share reporting to measure the performance of all philanthropic campaigns, activities and trends;
  • Oversee data governance and best practice use of the Tessitura system within the Philanthropy Team, including website integration;
  • Set up and maintain a systems framework for Moves Management in Tessitura to support the team's fundraising goals;
  • Utilise and develop Tessitura Analytics to support data-driven fundraising;
  • Perform and oversee all database list-pulling for communications and reporting;
  • Support the Team to maximise their knowledge and use of Tessitura to assist their day-to-day fundraising activities;
  • Maintain Philanthropy business unit ownership of all applications used to support fundraising including Donate2, Acoustic, TNEW and DIESE;
  • Act as key liaison with the Finance Department to ensure accurate financial reconciliation of Tessitura and Finance systems;
  • Supervise and be accountable for all internal financial processes including donations processing and banking;
  • Maintain Philanthropy Opening Night VIP lists in Tessitura in liaison with the Philanthropy Director and Head of Philanthropy;
  • Oversee the accuracy of all donor acknowledgements across all materials and portals;
  • Identify opportunities to streamline and improve systems and processes to improve the staff and donor experience;
  • Maintain the Communications Schedule, ensuring all communications are planned in a timely manner.
What We Offer

We offer a competitive salary of $90,000 - $110,000 per annum, plus superannuation and other benefits.

This role is an excellent opportunity to work with a world-renowned arts organisation and contribute to our mission to create an extraordinarily vibrant and successful company.

We value diversity and inclusion and strive to create a workplace where all communities feel a sense of belonging.

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