Senior Leader of Operational Excellence

3 days ago


Melbourne, Victoria, Australia Melbourne Water Full time
About the Role

At Melbourne Water, we're seeking a visionary leader to spearhead our Service Delivery team's success. As Head of Western Treatment Plant & Sewer Transfer, you'll be accountable for the delivery, maintenance, and operations of the sewerage treatment plant processing 60% of greater Melbourne's sewerage.

Key Responsibilities:
  • Develop and implement strategies to optimize resources, ensuring operational reliability, biodiversity protection, and efficient delivery.
  • Influence industry and regulatory bodies to secure the best outcomes for Melbourne Water customers.
  • Oversight of Emergency Response and Management Plans to meet legislative requirements.
  • Drive Service Delivery's Productivity, Financial, and Customer Service targets.
  • Maintain compliance with EPA licence requirements through effective management systems (Quality, Environment, HACCP, and Safety).
  • Foster a culture of continuous improvement, adopting best-in-class approaches and embracing digital transformation.
  • Collaborate with the Senior Leadership Group to ensure sustainable asset plans and budgets.
Your Profile:

We're looking for an experienced leader with a strong track record in enterprise leadership, preferably within a commercial corporate environment. Your ability to drive business results, inspire diverse workforces, and navigate complex risk management, environmental, and safety frameworks will be crucial.

You'll bring exceptional communication, relationship-building, negotiation, and influencing skills to the table, along with experience in management systems (Quality, Environment, HACCP, and Safety) and digital innovation leadership. A relevant tertiary degree and ability to complete an AusCheck are also essential.

About Us

At Melbourne Water, we prioritize water security, community well-being, and environmental sustainability. Our culture is built on purpose, safety, results, and learning, making us an ideal employer for those passionate about public resources, community, and the environment.



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