Insurance Claims Professional
4 days ago
TAL Australia is seeking a skilled and experienced Claims Technical Specialist to join our Claims Team. As a key member of the team, you will be responsible for providing technical guidance and support to Case Managers, ensuring that claims are handled efficiently and effectively.
You will work closely with internal and external stakeholders to ensure timely and quality management of claims. This includes participating in case conferences, peer case discussions, and working closely with the Claims Technical Training team to identify and develop training package needs.
We are looking for a skilled and experienced Claims Technical Specialist who possesses excellent communication and interpersonal skills. You will have a strong background in claims management, with experience in retail or group life insurance.
- Key Responsibilities:
- Provide technical guidance and support to Case Managers on claims management processes;
- Authorise and review claims, including above delegated authority of Case Managers;
- Interpretation and advice regarding hypothetical claims scenarios;
- Undertake quality assurance reviews of claims files;
- Provide advice on the technical interpretation of policies and contract requirements;
- Take accountability for the resolution of customer complaints or requests for decision reviews (within authority);
- Continuously support the Claims Team Manager, including acting as the second-in-charge for the relevant Claims Team, triaging of claims files to Case Managers, providing feedback to the Claims Team Manager on the successes and development opportunities for Case Managers, as required;
- Liaising with internal and external stakeholders, to ensure the timely and quality management of claims, including participating in case conferences, peer case discussions and working closely with the Claims Technical Training team to identify and develop training package needs;
- Generation of reports for the Claims Team and Claims Leadership Team, to enable the efficient and effective management of the team;
- Continuously reviewing Claims processes and frameworks to seek out opportunities for improvement in the overall claims experience for customers;
- Participate in business area and/or Company projects as required;
-
Claims Professional for Insurance and Super
3 days ago
Melbourne, Victoria, Australia Unity Claims Full timeJob SummaryWe have an exciting opportunity for an experienced Claims Professional to join our team at Unity Claims. As a Case Manager - Relationships, you will be responsible for managing claims related to Death, working closely with insurers and Trustees to ensure timely and efficient resolution.Key Features:Hybrid working arrangementsDynamic environment...
-
Insurance Claims Professional
4 days ago
Melbourne, Victoria, Australia Sedgwick Claims Management Services Ltd Full timeAbout the RoleSedgwick Claims Management Services Ltd is seeking an experienced Liability Adjuster to join our team. As a key member of our liability team, you will be responsible for investigating and managing complex insurance claims.The ideal candidate will have previous experience in general loss adjusting or sound insurance claims handling background,...
-
Insurance & Superannuation
3 days ago
Melbourne, Victoria, Australia Unity Claims Full timeCase Manager Relationships at MUFG Retirement SolutionsThis is a Full time jobLocation: Melbourne VICSubClassification: ClaimsClaims classification: Insurance & SuperannuationHybrid working arrangementsDynamic environmentOverview: The Case Manager - Relationships provides dedicated service to insurers and client Trustees, managing claims related to...
-
Superannuation Claims Relationship Manager
3 days ago
Melbourne, Victoria, Australia Unity Claims Full timeRole DescriptionThe Case Manager - Relationships plays a critical role in our team at Unity Claims, managing claims related to Death and working closely with insurers and Trustees to ensure timely and efficient resolution.Responsibilities:Manage a portfolio of claims from inception to closureDevelop and maintain strong relationships with insurers and...
-
Claims Administration Professional
6 hours ago
Melbourne, Victoria, Australia Sedgwick Claims Management Services Ltd Full timeWelcome to Sedgwick Claims Management Services LtdWe're dedicated to providing top-notch service to our clients worldwide, helping them navigate challenging situations with care and professionalism.About Your Job DescriptionThis role requires an individual who can effectively set up and manage claims, ensuring timely processing and efficient communication...
-
Insurance Claims Specialist
6 hours ago
Melbourne, Victoria, Australia Sedgwick Claims Management Services Ltd Full timeGlobal Privacy PolicySedgwick's commitment to upholding the right to privacy of individuals and organizations we serve is unwavering. We adhere to all applicable laws and regulations regarding data protection, fostering trust with those we serve.We want to share our policy on personal information collection, usage, and other important aspects of your privacy...
-
Melbourne, Victoria, Australia Zurich Australian Insurance Ltd. Full timeZurich Australian Insurance Ltd. is seeking an experienced Claims Management Specialist to join our General Insurance team. As a key member of our motor claims department, you will be responsible for managing a medium to complex claims portfolio.In this role, you will work closely with brokers, service providers, and customers to deliver exceptional customer...
-
Insurance & Superannuation Specialist
3 days ago
Melbourne, Victoria, Australia Unity Claims Full timeJob OverviewThe Case Manager - Relationships provides dedicated service to insurers and client Trustees, managing claims related to Death.This role involves managing a portfolio of claims end-to-end, ensuring timely and efficient resolution. The successful candidate will work closely with insurers and Trustees to provide high-quality service and build strong...
-
Insurance Claims Professional
4 days ago
Melbourne, Victoria, Australia TAL Australia Full timeWe're seeking a highly skilled Senior Claims Consultant to join our team at TAL Australia. In this critical role, you'll be responsible for the proactive management of complex life insurance claims, ensuring that our customers receive the best possible outcomes.Key ResponsibilitiesThe successful candidate will have the following key...
-
Remote Insurance Claims Professional
5 days ago
Melbourne, Victoria, Australia NES Global Talent Full timeWe are partnering with a leading travel insurance organisation to support travellers worldwide.To meet growing demand, we're seeking skilled professionals to manage travel insurance claims and provide outstanding customer service.About the RoleAs a Remote Travel Claims Consultant, you will be responsible for managing travel insurance claims and delivering...
-
General Insurance Claims Advisor
2 days ago
Melbourne, Victoria, Australia Zurich Australian Insurance Ltd. Full timeAre you a driven and detail-oriented Claims Advisor looking to take your career to the next level? We are seeking an experienced Claims Advisor to join our General Insurance team, focusing on motor claims management.Your primary responsibilities will include:Managing a medium to complex claims portfolio, providing technical expertise and guidanceDeveloping...
-
Insurance Claims Professional
2 days ago
Melbourne, Victoria, Australia Zurich 56 Company Ltd Full timeJob OverviewZurich 56 Company Ltd is seeking a highly skilled Motor Claims Advisor to join their General Insurance team. The successful candidate will be responsible for managing a medium to complex claims portfolio, building relationships with brokers, service providers, and customers.This is an excellent opportunity for individuals who are passionate about...
-
Claims Executive
1 week ago
Melbourne, Victoria, Australia ATC Insurance Solutions Full timeThis is a full-time hybrid Claims Executive role at ATC Insurance Solutions with offices in Brisbane, Sydney and head office located in Melbourne, VIC. The Claims Executive will be responsible for claims handling, claims management, customer service, and effective communication to ensure prompt and accurate processing of insurance claims.QualificationsClaims...
-
Insurance Claims Examiner
7 days ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeAbout the RoleWe are seeking an accomplished Investigations Coordinator to join our team at Fuse Recruitment. In this dynamic role, you will play a pivotal part in managing a portfolio of investigated insurance claims, ensuring adherence to our client's policies and procedures. Your expertise will be utilized to gather evidence, conduct interviews, and...
-
Insurance Claims Specialist
6 days ago
Melbourne, Victoria, Australia DFP Recruitment Full timeAbout the Role:We are seeking a highly skilled and detail-oriented Claims Consultant to join our Melbourne-based call centre team. In this role, you will be responsible for managing and processing insurance claims efficiently and empathetically over the phone, ensuring a seamless experience for our clients.This is an excellent opportunity for a motivated...
-
Insurance Claims Coordinator
5 days ago
Melbourne, Victoria, Australia NES Global Talent Full timeAt NES Global Talent, we are seeking a skilled Claims Consultant to join our Melbourne-based team. As a Claims Consultant, you will play a critical role in managing and processing insurance claims efficiently and empathetically over the phone. Your primary responsibility will be to ensure a seamless experience for our clients.About the Role:The ideal...
-
Insurance Claims Specialist
7 days ago
Melbourne, Victoria, Australia Zurich 56 Company Ltd Full timeAs a key member of our General Insurance team at Zurich 56 Company Ltd, you will play a vital role in delivering exceptional claims services to our customers. In this exciting opportunity, you will take ownership of a medium and complex claims portfolio, working closely with Brokers, service providers, and customers to deliver an unparalleled experience.We...
-
Insurance Claims Specialist Lead
2 days ago
Melbourne, Victoria, Australia Hostplus Pty Full timeWe are looking for an experienced Insurance Claims Specialist Lead to join our team. In this role, you will be responsible for supporting the Insurance Claims and ServicePlus business unit with the completion of various key insurance obligations and accountabilities.The ideal candidate will have a deep understanding of insurance and superannuation policies,...
-
Claims Management Specialist
4 days ago
Melbourne, Victoria, Australia Sedgwick Claims Management Services Ltd Full timeJoin Our TeamWe are looking for an experienced Insurance Claims Professional to join our team. This is an exciting opportunity to work with a leading global provider of technology-enabled risk, benefits, and integrated business solutions.Responsibilities:Investigate liability insurance claims and develop effective strategies to manage them.Communicate...
-
Insurance Claims Mediator
17 hours ago
Melbourne, Victoria, Australia HESTA Super Fund Full timeAbout the Role at HESTA Super Fund">This is a dynamic and fast-paced role that requires adaptability and resilience. As a Dispute Resolution Representative, you'll work with customers to resolve complex complaints and provide exceptional customer service.">Job Requirements:">You will need strong technical knowledge and experience in complaint resolution,...