
Freight Operations Specialist
3 days ago
We are seeking a dedicated professional to fill the role of Freight Support Officer. Reporting directly to the Freight Services Coordinator, this position plays a pivotal part in ensuring seamless freight operations and documentation meet customer schedules and expectations.
Key responsibilities include liaising between customers and internal departments to ensure clear communication and service delivery. This involves coordinating with transport operations staff regarding loading status and delays, as well as communicating with dock supervisors to address loading/receiving priorities and issues.
The successful candidate will schedule and manage return freight unloads and load-outs in collaboration with transport operations. They will also resolve discrepancies related to freight and documentation, manage customer pallet documentation, conduct weekly counts, and generate reports.
Additionally, the individual will promote and maintain a safe working environment, report and investigate safety incidents, and ensure compliance with OH&S regulations and quality procedures. A strong team culture is fostered by promoting open communication and collaboration among team members.
What We Offer
- A supportive team environment with a strong focus on safety.
- Career development and training opportunities.
- Regular pay cycle.
- Long-term job security in a reputable business where your input is valued.
In order to succeed in this role, you will require minimum 3 years' experience in an operational customer support role, preferably within logistics or transportation. Proficiency in transport and warehouse management systems is essential, along with strong IT skills and Microsoft Office Suite.
Experience in dispatching and logistics operations is highly desirable, as is excellent verbal and written communication skills. Strong time management and organizational abilities are also required, as well as the ability to work independently and collaboratively.
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