Motor Insurance Claims Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeClaims Full time $70,000 - $80,000
Job Role Overview

This role involves working with clients who have experienced motor incidents, guiding them through the claims process with professionalism and empathy.

  • Act as the primary point of contact for customers following motor incidents, handling inbound claims effectively.
  • Deliver exceptional customer service by providing clear guidance and support throughout the claims process.
  • Assess and gather key information to lodge and manage claims efficiently, ensuring accurate and timely resolutions.
Key Skills and Qualifications

To be successful in this role, you will need:

  • Proven experience in motor insurance claims, general insurance claims, or claims lodgement.
  • A high level of attention to detail and a proactive approach to problem-solving.
  • Confident communication skills, with the ability to handle conversations around claims with empathy and professionalism.

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