Customer Service Officer

7 hours ago


Bayside, New York, Australia Belgravia Leisure Full time
About BK Gymnastics

BK Gymnastics is a dynamic organization dedicated to providing active, healthy, and happy experiences for children. Our facilities and programs are tailored to meet the unique needs of our communities, focusing on building fundamental gymnastics skills through movement, coordination, and fun.

The Opportunity

We are seeking an exceptional Customer Service Officer to join our team in Bayside VIC. As a key member of our staff, you will play a vital role in ensuring that every customer has an exceptional experience from the moment they enter our facility. Your primary responsibilities will include:

  • Welcoming and supporting members, answering class inquiries, and providing billing support;
  • Working closely with the Centre Manager to promote marketing programs and initiatives;
  • Ensuring timely and efficient responses to all enquiries;
  • Maintaining a high standard of presentation in the Centre;
  • Performing reception and front desk duties;
  • Ensuring the confidentiality, credibility, and safety of all members on site;
What We're Looking For

To be successful in this role, you must possess a 'can-do' attitude, excellent customer service skills, and strong attention to detail. Experience in customer service, administration, or sport and recreation fields is an advantage, but not essential. You should also be available to work key after-school hours (3pm-8pm, Monday-Friday) and Saturday mornings.

Benefits of Working with Us

BK Gymnastics offers a friendly and dynamic working environment, ongoing support, and professional development opportunities. Our commitment to building a fun and vibrant team makes us an ideal choice for those who share our passion for delivering exceptional experiences.



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