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Customer Experience Specialist

1 week ago


Sydney, New South Wales, Australia Spotlight Group Full time
Our Vision

At Spotlight Group, we are passionate about delivering exceptional customer experiences. As a Retail Business Development Manager, you will play a key role in achieving this vision, working closely with customers to understand their needs and provide solutions that exceed their expectations.

Your Key Accountabilities
  • Develop and maintain strong relationships with customers, ensuring their satisfaction with our products and services.
  • Drive sales growth by identifying opportunities to upsell and cross-sell our products.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.
  • Stay up-to-date with industry trends and competitor activity, using this knowledge to inform your sales approach.