Customer Service Administration Professional

4 days ago

Sydney, New South Wales, Australia beBeeClaims Full time $60,000 - $100,000

Are you an administration professional looking for a new challenge? This is an exciting opportunity to join our claims team and take your customer service skills to the next level. As Claims Coordinator, you will be responsible for day-to-day customer service and administration in relation to property insurance claims. Your role will involve regular contact with clients, internal staff members, and customers to ensure a seamless claims process.

Key Activities:
  • Processing of new allocations into our systems
  • Providing administrative support to the estimating team
  • Scheduling of appointments across NSW
  • Submission of quotes & reports via client portals/systems
  • Answering inbound phone calls from insurers, customers, and trades
Requirements:
  • Previous customer service experience in an administrative role
  • Strong organizational and planning skills
  • Ability to plan and prioritise
  • High level of computer competency
  • Insurance and/or building industry experience (desirable)
Benefits:
  • Flexible hybrid WFH options after probation
  • JB HI-FI Discounts
  • Regular Trade Discounts
  • BUPA Health Insurance Discounts
  • Access to 24/7 Employee Assistance Program for you and your family

Be part of a values-driven environment with friendly, down-to-earth people. If you are passionate about delivering excellent customer service and have a strong work ethic, we encourage you to apply.

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