Park Custodian

22 hours ago

Bray Park, Queensland, Australia beBeeCustomerService Full time $45,000 - $50,000
Park Attendant Job Opportunity

We are seeking a highly skilled and enthusiastic Park Attendant to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, processing guest check-ins and outs, and maintaining the cleanliness of our park.

About the Role

This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a Park Attendant, you will be expected to multitask, prioritize tasks, and maintain a high level of professionalism at all times.

  • Provide outstanding customer service to guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Process guest check-ins and outs, accurately using the park's booking system to manage accounts and make reservations.
  • Maintain the cleanliness of the park, including guest accommodations and communal areas.
  • Coordinate with the Housekeeping team to ensure that all rooms are ready for occupation.
Requirements

To be successful in this role, you will need to have:

  • A strong passion for delivering exceptional guest experiences.
  • Previous front office experience within the hospitality industry.
  • Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System.
  • Excellent communication and interpersonal skills.
  • Ability to handle cash transactions accurately.
  • Strong organizational skills and attention to detail.
  • Flexibility to work weekends, public holidays, and evenings as needed.
What We Offer

In return for your hard work and dedication, we offer:

  • Discounted accommodation at over 300 G'day Group holiday parks nationally.
  • Discounts with our G'day Rewards Partners.
  • Service recognition awards.
  • Access to Employee Assistance Program.
  • Internal promotions and opportunities.

Key Skills: Customer Service, Front Office, Hospitality, Communication, Teamwork, Time Management, Adaptability, Problem Solving.

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