Senior Strategic Account Manager, Key Accounts

3 days ago

Sydney, New South Wales, Australia Agoda Full time
The Opportunity

As a Senior Strategic Account Manager, Key Accounts, you will play a pivotal role in driving business growth and increasing penetration of Agoda products with established global and local hotel chains.

This role requires effective communication between key account teams and market management/partner development teams, ensuring seamless collaboration and strategic alignment.

You will leverage strong project management and analytical skills to identify, present, and implement projects in a dynamic environment.

Establishing and developing good working partnerships with internal and external stakeholders is crucial to the success of this role.

Key Responsibilities
  • Work closely with country Key Accounts Managers and Global Key Accounts team to establish and implement strategies for Key Accounts in South East Asia and Oceania
  • Ensure targets (revenue, business performance, share of Agoda business) for chain accounts are exceeded
  • Analyze market trends to find opportunities
  • Utilize a consultative, data-led sales approach to get buy-in from chain HQs and enable markets for business development teams
  • Support workshops/webinars to promote Agoda brand and products
  • Synthesize feedbacks from key accounts and local business development teams then incubate projects and set work plans
  • Project manage cross-functional initiatives and complex projects for Key Accounts in the region
  • Champion communication across stakeholders and leadership teams regarding chain accounts opportunities in Southeast Asia and Oceania
Requirements
  • Bachelor's degree or equivalent in any relevant field
  • More than 5 years of experience in business development, management consulting and/or key account management
  • Tech, ecommerce or online experience preferred
  • Strong numerical and analytical skills
  • Proven records in achieving company objectives and targets through effective project management practices
  • Proven records in project prioritization and delivery – exemplifying rationales in making trade-offs, setting expectation, and way of communication
  • Written and spoken proficiency in local language
  • Strong interpersonal skills and mature demeanor
  • Team player
  • Professional 'get it done' attitude and work ethic
  • Adapts well to and is energized by change
  • Curiosity and an experimentation mindset
  • Travel industry experience is a plus
  • MBA from a well-known institution is a plus
Location

Sydney, Australia

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