IT Support Specialist

2 weeks ago


Wodonga, Victoria, Australia Peoplebank Australia Ltd Full time

**Job Summary:**

We are seeking a highly skilled Desktop Technician to provide second-level end user IT support and problem resolution at our client site in Albury, NSW.

**Key Responsibilities:**

  • Install, setup, and configure desktop PC & laptop hardware.
  • Support MS Teams meeting room equipment.
  • Troubleshoot general IT issues on site.
  • Manage incidents, knowledge base articles, tasks, and assets within the Service Management tool.

**Requirements:**

1-3 years of experience in supporting IT technologies including PC & laptop hardware support, Windows 11, Outlook, MS Teams, MS Office, and networking fundamentals.

A strong focus on customer service, problem-solving skills, planning, priority setting, and attention to detail are essential for this role.



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