Hydraulic Parts Specialist
2 hours ago
About Our Company:
Our client, a leading provider of specialized services in the hydraulic and industrial sectors, is seeking an experienced Hydraulic Parts Specialist to join their Kalgoorlie team.
This opportunity presents a chance to work with a company that delivers expert solutions to various industries including mining, construction, and agriculture. As a crucial member of the team, you will be responsible for ensuring customers receive exceptional service and support.
Job Overview:
As a Hydraulic Parts Specialist, your key responsibilities include assisting customers with parts inquiries, processing orders, and ensuring timely and accurate delivery of parts. You will collaborate with internal teams and external clients to provide expert advice on parts selection and maintain efficient inventory systems.
Key Responsibilities:
- Accurately interpret and process parts requests from customers via phone, email, or in person.
- Offer expert advice and technical assistance to customers regarding parts selection and compatibility.
- Maintain and update inventory records, ensuring accurate stock levels and efficient order processing.
- Liaise with suppliers to source and order parts as required.
- Prepare and issue quotes for parts, ensuring competitive pricing and timely follow-up with customers.
- Assist with stocktaking and inventory management activities.
- Support the sales team with product knowledge and customer inquiries.
- Ensure a high level of customer service is maintained at all times.
Requirements and Qualifications:
- Prior experience in a similar role within the mining, construction, or industrial sectors is highly desirable.
- Strong knowledge of hydraulic and industrial equipment and parts.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Proficient in using inventory management software and Microsoft Office Suite.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Valid driver's license.
Why Join Us:
- Competitive salary package commensurate with experience ($65,000 - $85,000 per annum).
- Opportunity to work with a dynamic and supportive team.
- Ongoing training and professional development opportunities.
- Be part of a company that values innovation, excellence, and customer satisfaction.
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