Customer Experience Support Associate

3 weeks ago


Campbelltown, Australia Dental Corporation Full time

Bupa Campbelltown, a reputable care home in a quiet suburban area near the Adelaide foothills, seeks an experienced Hospitality Service Assistant to join their team. As a Customer Experience Support Associate, you will play a vital role in providing empathetic and personalized support to residents.

About Bupa

We take pride in delivering high-quality care with a personal touch at Bupa Aged Care. Our purpose is to help people live longer, healthier, happier lives and make a better world. We aim to create a fulfilling career path for our members, supporting them with tools they need to succeed.

Key Responsibilities:

  • Sort laundry to be washed, load washers and dryers, hang, fold, and wrap or iron linen as required
  • Maintain legislated workplace health and safety practices
  • Provide ad hoc support to the broader team as needed, including catering and cleaning

Requirements:

  • Cert III Hospitality highly regarded
  • Aged care experience highly regarded but not essential
  • Excellent communication and interpersonal skills
  • An understanding of Resident Rights, Aged Care Accreditation Standards, and Outcomes
  • Flexible availability for various shifts throughout the week

What We Offer:

  • Supportive and collaborative team culture
  • Continual learning and development opportunities
  • Flexible working shifts and arrangements
  • Relocation and accommodation assistance available
  • Internal transfers across our care homes

Salary: $60,000 - $70,000 per annum, depending on experience and qualifications. The salary range reflects the importance of this role in providing exceptional customer experiences for our residents. If you are passionate about delivering high-quality care and making a positive impact, we encourage you to apply.



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