Administrative Support Specialist

1 week ago

Sydney, New South Wales, Australia Hyatt Corporation Full time

About the Opportunity

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We are seeking an experienced Administrative Support Specialist to join our Food & Beverage team at Hyatt Regency Sydney.

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Key Responsibilities:

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  • Provide administrative support to the Director of Food & Beverage and the Food & Beverage Admin team.">
  • Manage emails and correspondence, ensuring all written communication aligns with Hyatt Hotels Corporation standards.">
  • Take phone reservations, identify group enquiries, and direct them to Venue Sales representatives.">
  • Handle guest complaints efficiently, bringing all concerns to the attention of the Food and Beverage Management team.">
  • Plan, develop, implement, and run special events in outlets, including Valentine's Day, Mother's Day, Father's Day, Melbourne Cup Day, Christmas Day, and New Year's Eve.">
  • Establish a client base for repeat business, selling private function spaces effectively.">
  • Collaborate with Food and Beverage Outlets Managers to produce industry and guest wine dinners throughout the year.">
  • Create PM accounts and manage charges for group bookings, working with venue managers to settle accounts post-events.">
  • Tele-market past, current, and future clients to drive business for food and beverage services.">
  • Maintain calendars and appointment logs for the F&B management team and ensure adequate stationary and paper supplies.">

Requirements:

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  • Minimum 1-2 years' experience in a similar role.">
  • Prior knowledge of F&B operations is preferred.">
  • Experience using Microsoft Office is preferred.">
  • Strong verbal and written communication skills.">
  • Valid NSW RSA is essential.">
  • Full Australian work rights is essential.">
  • Availability to work Tuesday to Saturday, 10:00 am to 6:00 pm.">

What We Offer:

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  • Generous discounted accommodation worldwide within Hyatt.">
  • Discounted accommodation for associates, friends, and family.">
  • Rewards and recognition programs.">
  • Learning and development opportunities.">
  • Fully laundered uniform.">
  • Discounted city parking.">
  • The opportunity to join an international group with endless career opportunities.">

Estimated Salary: $65,000 - $75,000 per annum (dependent on experience).

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