Client Satisfaction Liaison

2 weeks ago


Oakleigh East, Victoria, Australia 13cabs Full time
About Your Role

We are seeking an experienced Client Satisfaction Liaison to join our team at 13cabs. In this role, you will be responsible for delivering exceptional customer service to account customers.

  • You will work closely with customers to understand their business needs and address any concerns in a timely manner.
  • Utilizing your expertise, you will provide tailored solutions to enhance customer experience and grow bookings and network revenue.
  • Maintain strong relationships between external stakeholders, fostering a collaborative environment.

About You

  • You hold a high school certificate or equivalent.
  • Able to actively listen and demonstrate empathy, putting yourself in others' shoes to understand their perspectives.
  • Proven ability to develop goals and plans, anticipate obstacles, and coordinate activities with others to achieve consistent objectives.
Salary Information

The estimated salary for this position is $80,000 - $110,000 per annum, depending on experience.

We offer a competitive salary package that reflects the importance of this role in ensuring exceptional customer satisfaction.



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