Operations Coordinator
2 weeks ago
About the Role
Linfox is seeking a Transport Manager to coordinate vehicle operations for the pickup and delivery of customer product in line with expectations. This role is accountable for bookings and paperwork to enable these deliveries. The Transport Manager will also support the general operational and administrative requirements of the branch, including updating and managing TMS and production of KPI data. Key areas of responsibility include:
- Develop and maintain the most efficient fleet solutions for Linfox and its customers that meet or exceed commercial and operational imperatives
- Communicate with drivers to ensure that all work is completed for the day in line with customer expectations & safety/compliance guidelines
- Escalate any service or safety incident to Supervisor on shift
- Develop utilisation and deployment plans that reflect real time fleet capability
- Update KPI dashboards communicated to key stakeholders within the Linfox business
- Provide excellent customer service to both internal and external customers
- Coordinate the maintenance schedule to ensure maximum fleet utilisation and minimum disruption to operations
Requirements
- Previous experience in scheduling/allocating within transport/logistics (highly desirable)
- SAP system experience (desirable)
- Knowledge of rail, road and coastal transport operations including administration processes
- Excellent communication skills - written & verbal
- Strong attention to detail and ability to multitask
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