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Retail Store Manager

2 months ago

Sunshine Coast, Australia Frontline Recruitment Full time
About the Company

Frontline Recruitment is a leading recruitment agency specializing in retail and consumer products management. Our company culture emphasizes training and development, ensuring our employees succeed in their roles.

About the Role

We are seeking a highly skilled Retail Store Manager to lead our high-volume store on the Sunshine Coast to success. As a key player in maintaining our company's reputation for excellence, you will be responsible for managing a team of up to 10 employees and driving sales through merchandising, store appearance, stock management, and excellent customer service.

Key Responsibilities
  • Manage a team of up to 10 employees to achieve sales targets and maintain a high level of customer service.
  • Develop and implement effective merchandising and stock management strategies to drive sales and reduce waste.
  • Ensure the store appearance is maintained to a high standard, including visual merchandising and store displays.
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Collaborate with the sales team to achieve sales targets and develop strategies to increase sales.
  • Monitor and control store expenses, including labor costs, inventory, and supplies.
  • Develop and implement effective training programs to ensure employees have the skills and knowledge required to perform their roles.
Requirements
  • Proven experience as a Retail Store/Assistant Manager within high-volume retailing.
  • Excellent people leadership skills, with the ability to motivate and inspire a team to achieve sales targets.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and suppliers.
  • Strong stock management and merchandising skill set, with the ability to analyze sales data and make informed decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Passion for providing exceptional customer service, with a focus on delivering a positive customer experience.