Strategic Service Designer

4 weeks ago


Canberra, ACT, Australia HiTech Group Full time
Strategic Service Designer Opportunity

We are seeking an experienced Strategic Service Designer to join our team at HiTech Group. As a key member of our design team, you will play a vital role in driving the design, development, and implementation of strategic design activities.

Key Responsibilities:
  • Develop and implement processes and training materials that align with industry best practices.
  • Transform complex findings and outcomes into impactful formats.
  • Manage the design and delivery of Service Design artefacts, including current and future state Journey Maps.
  • Lead workshop design and facilitation to support effective information gathering.
Requirements:
  • Experience in Human Centred design methods with a focus on Service Design Strategy/Research.
  • Strong stakeholder engagement and relationship management experience.
  • Ability to manage and deliver contextual research and insights.
  • Tertiary qualifications in UX Design or related disciplines (desirable).

This is an exciting opportunity to work with a leading Federal Government Agency and join an established and friendly team. If you have the required skills and experience, we encourage you to apply. Please forward your application to jobs@hitechaust.com quoting reference number NL1023 for more information.



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