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Customer Banking Specialist Relief Ashmore and Helensvale
2 months ago
We are seeking a highly skilled and customer-focused Customer Banking Specialist to join our team in a relief capacity. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our customers in the Ashmore and Helensvale branches.
Key Responsibilities- Customer Service: Provide personalized service to customers, responding to their needs and resolving any issues in a timely and professional manner.
- Financial Health Checks: Conduct thorough financial health checks to assess customers' financial needs and identify opportunities for growth.
- Product Sales: Sell and promote our range of banking products and services to customers, ensuring they are aware of the benefits and features of each product.
- Relationship Building: Build strong relationships with customers, understanding their financial goals and objectives, and providing tailored solutions to meet their needs.
- Team Collaboration: Work closely with the branch team to ensure seamless delivery of customer service and support.
- Customer Focus: A strong customer focus, with the ability to understand and respond to customer needs.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Product Knowledge: In-depth knowledge of our banking products and services, with the ability to sell and promote them to customers.
- Problem-Solving: Strong problem-solving skills, with the ability to resolve customer issues in a timely and professional manner.
eFinancialCareers Ltd. is a leading provider of financial services, dedicated to delivering exceptional customer service and support to our customers. We are committed to creating a positive and inclusive work environment, where our employees can thrive and grow.
