Results-Driven Customer Service Representative
2 weeks ago
About Us
Conquest Personnel Pty Ltd is an Australian owned and run company with a strong presence in the industry. Our success story is one of hard work and dedication to providing high-quality products at competitive pricing.
Salary and Benefits
We offer an attractive salary, commensurate with experience and skills. Normal office hours are Monday to Friday, 9am to 5pm.
About the Role
This newly created position will suit someone with a demonstrated background in customer service and internal sales. The main focus of the role is maintaining service excellence to existing customers, ensuring their needs are met and concerns addressed.
The duties include following up sections of the database as directed, providing information on specials and new products, establishing areas of concern, problem-solving issues, and reporting feedback to management. You will also identify potential areas of sales growth, update databases, and maintain accurate records.
Requirements
To succeed in this role, you must have excellent communication skills, a tactful and helpful approach, and a keen eye for detail. Experience in customer service or call centre environments is essential. You should be enthusiastic, proactive, and enjoy working in a team environment.
Estimated Salary: $60,000 - $80,000 per annum, depending on qualifications and experience.
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