CTP Advisor
2 weeks ago
This role requires a dedicated individual with a passion for claims management and customer service.
The ideal candidate will possess prior experience in CTP or workers' compensation, with a genuine ability to demonstrate compassion and empathy for customers.
This position involves managing a diverse portfolio of claims, striving for timely resolutions that yield optimal outcomes.
Key responsibilities include delivering outstanding customer service, overseeing claim management, and implementing comprehensive strategies for individual claims.
A strong commitment to integrity and a passion for exceeding customer expectations are essential qualities for success in this role.
- Excellent verbal communication skills are required, including listening actively, building rapport, and clearly conveying complex information.
- Prior experience in claims management is highly valued, along with any background in Allied Health or legal fields.
- A strong administrative and writing skillset is important for effectively managing all aspects of each claim within legislative guidelines.
The successful candidate will have the opportunity to work collaboratively with Injury Management and Technical Advisors to ensure comprehensive support.
We offer a range of benefits, including flexible working options, ongoing study support, and career development programs.
We value diversity and inclusion, and welcome applications from candidates with unique experiences and perspectives.
This role offers a challenging and rewarding opportunity for individuals who are passionate about delivering exceptional customer service and driving positive commercial outcomes.
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